Service Features

CLIR (Private Number)

I don't want everyone to know my number !

Orange offers you the ability to hide your number with the choice of monthly, weekly or daily subscription at a low cost. You care about your privacy and you don’t want everyone to know your number. Now you can subscribe with your private number service. we understand the value of privacy, that's why we offer you private number service with the choice of monthly or weekly subscription at a low cost.

How to subscribe:

  • Dial *131# and follow the instructions.
  • Send SMS as below :

    - Daily subscription Send " 444 " or " Sub clir daily " to 99111

    - Weekly subscription Send " 666 " or "Sub clir weekly " to 99111

    - Monthly subscription Send " 555 " or "Sub clir monthly " to 99111

How to un-subscribe:

  • Dial *131# and follow the instructions.
  • Send "4444" or "stop clir " to 99111
Service fee
02
JD
/month
50
Piasters
/week
09
Piasters
/daily

Note: The weekly and daily subscription is only available for Pay as you go offers.

Service Features

Emergency Credit

I don't want everyone to know my number !

Because we know how important it is for you to stay connected even when you are out of credit, we created Emergency credit services for you to make your important calls or get the services you need instantly even when you are out of credit, all you have to do is call *606# and choose the bundle you need.

Emergency Minutes

Emergency Credit

  • Get 1 JD credit valid for 1 week for 1.25 JD.
  • Get 2 JD credit valid for 1 week for 2.50 JD.
  • Can be used for the below services:

    - Local calls

    - Data bundles

    - Data usage

    - Daily missed call alert

    - International calls and International messages

    - Roaming calls, roaming messages, and roaming calls receiving bundles

Emergency Data

Emergency Credit

  • Get 1 JD credit valid for 1 week for 1.25 JD.
  • Get 2 JD credit valid for 1 week for 2.50 JD.
  • Can be used for the below services:

    - Local calls

    - Data bundles

    - Data usage

    - Daily missed call alert

    - International calls and International messages

    - Roaming calls, roaming messages, and roaming calls receiving bundles

Important notes

  • The price will be deducted from the next top up, or from the credits you received from other Orange subscriber through balance transfer service.
  • Service is subject to offer type & network age.
  • Service fee may apply.
Service Features

Balance transfer service

Help your friends when they run out of credit & transfer them the amount the need.

You are a care taker and want to be able to help your friends in a pinch. With your balance transfer service you can send them right amount of credit at the right time.

How to transfer the balance

Dial *170* amount to be transferred (in piasters) * phone number receiving the transferred balance # then press the Dial/OK key.

Example to transfer 1 JD:

*170*100*077xxxxxxx# , then press the dial/OK key.


For more safety you can choose to share your credit using our PIN code option:

  • The pin code service is optional and free.
  • To transfer credit using your PIN code for the first time: Dial *170* amount to be transferred (in piasters) * phone number receiving the transferred balance # then press the Dial/OK key.

    Example to transfer 1 JD using our PIN code option:

    *170*100*077xxxxxxx# , then press the dial/OK key.

  • To change your PIN code: Dial *170* old PIN * new PIN # , then press the Dial/OK key.

Balance transfer conditions

  • All transferred amounts should be in piaster.
  • Customer can transfer balance starting from 25 piaster to 800 piaster (JD 8) per transfer.
  • Transfer Fees:
    - 15 piasters will be deducted from the main balance, if the transferred amount was from 25 piasters to 500 piasters (JD 5).
    - 30 piasters will be deducted from the main balance, if the transferred amount was more than JD5 and up to JD8.
  • Monthly limit is JD 20 for prepaid and JD 15 for postpaid.
  • Minimum balance after transfer is JD 3 for all pay as you go offers except for Um Aldunia, where the minimum balance is JD 5.
  • Balance transfer service will be automatically activated after 60 days from the prepaid line activation date.
Service Features

Missed Call Alert (MCA)

Missed Call Alert service lets you know all your incoming calls when your mobile is
switched off or out of reach so that you will receive an SMS containing the caller’s number along with the date and time of each call.

How to subscribe ?

  • Monthly subscription:  Price 1 JD
    1. Dial *130# and follow the instructions.
    2.
     Send sub " or " register " to 97787 - 6 piasters/SMS.

  • Per SMS
    1.Send yes" or empty SMS to 97787, price 6 piasters/SMS.

How to un-subscribe ?

  • 1. Dial *130# and follow the instructions.
    2.
     Send sub " or " register " to 97787 - 6 piasters/SMS.

How to Change the service language?

Missed Call Alert service is available in both Arabic and English languages

  • To change to Arabic language
    Send "ALERT LANG A" to 97787 by SMS
  • To change to English language
    Send "ALERT LANG E" to 97787 by SMS
  • Price 6 piasters/SMS

How can I divert/ forward Missed call messages?

You can divert all incoming MCA messages to any mobile phone in Jordan for free!

When your battery is running out and still want to know all incoming calls, you can divert incoming MCA messages to any other mobile number.

  •  Divert Missed Call Alert messages: send "ALERT MSG DIV 0777xxxxxx" to 97787
  •  Cancel divert: send "ALERT MSG DIV DEL" to 97787


Example: to divert Missed Call Alert messages to 0777112233, send the below command by SMS to 97787: ALERT MSG DIV 0777112233

* Price 6 piasters/SMS

How can I set a greeting message?

You can send a greeting message to anyone who calls you when your mobile is switched off or unreachable.

  • Set greeting message on Send "ALERT GREETING" followed by the greeting message that you want to 97787.
  • Switch off greeting message Send "ALERT GREETING DEL" to 97787


* Price 6 piasters/SMS.

How to show the device in a closed state /switched off

  • To show device if closed: *21*142#
  • To cancel the cancellation status: ##21#
Service Features

Orange Backup

Orange Backup is a service for Orange subscribers so they can keep their SIM+Phone contacts safe on a secure Orange account. You can backup up to 150 contacts on your SIM and up to 5000 contacts on your mobile phone. Indeed Orange Backup saves your contacts even if you lose your phone. With data enabled mobile phone you can even backup calendar, photos, videos and notes.

Features:

  • Save your SIM Contacts
  • Save your handset contacts
    Synchronize your calendar
    For advanced mobiles you can save your SMS,
    MMS, pictures and videos

Benefits:

You can retrieve you phone & SIM contacts even if your phone is lost

How to subscribe

Go to your mobile main screen, and choose "Orange Jo" icon, then click on Orange SIM backup

Service fee
0.25
JD
Cost of each Backup
0.25
JD
Cost of each Backup

Note: Above costs apply regardless of the number of contacts backed up.

To fully use Orange Backup, you need:

  • The new Orange Backup SIM to backup SIM contacts. You can use SIM Backup by accessing Orange Backup via your Orange SIM card menu.
  • A compatible, data-enabled mobile phone with Orange data coverage so you can use Orange Handset backup.

After you put SIM card in your mobile you receive:

  • Username & password for the Orange Backup interface.
  • A message for configuring your phone to the service.
  • For advanced mobiles you can save your SMS,MMS, pictures and videos​.
Service Features

No Credit Beep

 

A free service available for all pay as you go subscribers, where a notification is sent to the subscriber you want to call automatically when you try to place a call but is out of credit. The service is offered to the customers automatically when out of credit and tries to place a call.

Service Features

Weino Service

If someone calls you while your line is out of reach or is switched off, and then became reachable, you can inform your caller that your line is now reachable via an SMS which will be sent to him.

Features

  • The service is active for all customers free of charge
  • To deactivate the service:
    - Dial *120# - Send “ALERT NOTIFY OFF“ to 97787 for 6 piaster
  • To reactivate the service:
    - Dial *121#
    - Send “ALERT NOTIFY ON“ to 97787 for 6 piaster
Service Features

CLIR (Private Number)

I don't want everyone to know my number !

Orange offers you the ability to hide your number with the choice of monthly, weekly or daily subscription at a low cost. You care about your privacy and you don’t want everyone to know your number. Now you can subscribe with your private number service. we understand the value of privacy, that's why we offer you private number service with the choice of monthly or weekly subscription at a low cost.

How to subscribe:

  • Dial *131# and follow the instructions.
  • Send SMS as below :

    - Daily subscription Send " 444 " or " Sub clir daily " to 99111

    - Weekly subscription Send " 666 " or "Sub clir weekly " to 99111

    - Monthly subscription Send " 555 " or "Sub clir monthly " to 99111

How to un-subscribe:

  • Dial *131# and follow the instructions.
  • Send "4444" or "stop clir " to 99111
Service fee
02
JD
/month
50
Piasters
/week
09
Piasters
/daily

Note: The weekly and daily subscription is only available for Pay as you go offers.

Service Features

Emergency Credit

I don't want everyone to know my number !

Because we know how important it is for you to stay connected even when you are out of credit, we created Emergency credit services for you to make your important calls or get the services you need instantly even when you are out of credit, all you have to do is call *606# and choose the bundle you need.

Emergency Minutes

Emergency Credit

  • Get 1 JD credit valid for 1 week for 1.25 JD.
  • Get 2 JD credit valid for 1 week for 2.50 JD.
  • Can be used for the below services:

    - Local calls

    - Data bundles

    - Data usage

    - Daily missed call alert

    - International calls and International messages

    - Roaming calls, roaming messages, and roaming calls receiving bundles

Emergency Data

Emergency Credit

  • Get 1 JD credit valid for 1 week for 1.25 JD.
  • Get 2 JD credit valid for 1 week for 2.50 JD.
  • Can be used for the below services:

    - Local calls

    - Data bundles

    - Data usage

    - Daily missed call alert

    - International calls and International messages

    - Roaming calls, roaming messages, and roaming calls receiving bundles

Important notes

  • The price will be deducted from the next top up, or from the credits you received from other Orange subscriber through balance transfer service.
  • Service is subject to offer type & network age.
  • Service fee may apply.
Service Features

Balance transfer service

Help your friends when they run out of credit & transfer them the amount the need.

You are a care taker and want to be able to help your friends in a pinch. With your balance transfer service you can send them right amount of credit at the right time.

How to transfer the balance

Dial *170* amount to be transferred (in piasters) * phone number receiving the transferred balance # then press the Dial/OK key.

Example to transfer 1 JD:

*170*100*077xxxxxxx# , then press the dial/OK key.


For more safety you can choose to share your credit using our PIN code option:

  • The pin code service is optional and free.
  • To transfer credit using your PIN code for the first time: Dial *170* amount to be transferred (in piasters) * phone number receiving the transferred balance # then press the Dial/OK key.

    Example to transfer 1 JD using our PIN code option:

    *170*100*077xxxxxxx# , then press the dial/OK key.

  • To change your PIN code: Dial *170* old PIN * new PIN # , then press the Dial/OK key.

Balance transfer conditions

  • All transferred amounts should be in piaster.
  • Customer can transfer balance starting from 25 piaster to 800 piaster (JD 8) per transfer.
  • Transfer Fees:
    - 15 piasters will be deducted from the main balance, if the transferred amount was from 25 piasters to 500 piasters (JD 5).
    - 30 piasters will be deducted from the main balance, if the transferred amount was more than JD5 and up to JD8.
  • Monthly limit is JD 20 for prepaid and JD 15 for postpaid.
  • Minimum balance after transfer is JD 3 for all pay as you go offers except for Um Aldunia, where the minimum balance is JD 5.
  • Balance transfer service will be automatically activated after 60 days from the prepaid line activation date.
Service Features

Missed Call Alert (MCA)

Missed Call Alert service lets you know all your incoming calls when your mobile is
switched off or out of reach so that you will receive an SMS containing the caller’s number along with the date and time of each call.

How to subscribe ?

  • Monthly subscription:  Price 1 JD
    1. Dial *130# and follow the instructions.
    2.
     Send sub " or " register " to 97787 - 6 piasters/SMS.

  • Per SMS
    1.Send yes" or empty SMS to 97787, price 6 piasters/SMS.

How to un-subscribe ?

  • 1. Dial *130# and follow the instructions.
    2.
     Send sub " or " register " to 97787 - 6 piasters/SMS.

How to Change the service language?

Missed Call Alert service is available in both Arabic and English languages

  • To change to Arabic language
    Send "ALERT LANG A" to 97787 by SMS
  • To change to English language
    Send "ALERT LANG E" to 97787 by SMS
  • Price 6 piasters/SMS

How can I divert/ forward Missed call messages?

You can divert all incoming MCA messages to any mobile phone in Jordan for free!

When your battery is running out and still want to know all incoming calls, you can divert incoming MCA messages to any other mobile number.

  •  Divert Missed Call Alert messages: send "ALERT MSG DIV 0777xxxxxx" to 97787
  •  Cancel divert: send "ALERT MSG DIV DEL" to 97787


Example: to divert Missed Call Alert messages to 0777112233, send the below command by SMS to 97787: ALERT MSG DIV 0777112233

* Price 6 piasters/SMS

How can I set a greeting message?

You can send a greeting message to anyone who calls you when your mobile is switched off or unreachable.

  • Set greeting message on Send "ALERT GREETING" followed by the greeting message that you want to 97787.
  • Switch off greeting message Send "ALERT GREETING DEL" to 97787


* Price 6 piasters/SMS.

How to show the device in a closed state /switched off

  • To show device if closed: *21*142#
  • To cancel the cancellation status: ##21#
Service Features

Orange Backup

Orange Backup is a service for Orange subscribers so they can keep their SIM+Phone contacts safe on a secure Orange account. You can backup up to 150 contacts on your SIM and up to 5000 contacts on your mobile phone. Indeed Orange Backup saves your contacts even if you lose your phone. With data enabled mobile phone you can even backup calendar, photos, videos and notes.

Features:

  • Save your SIM Contacts
  • Save your handset contacts
    Synchronize your calendar
    For advanced mobiles you can save your SMS,
    MMS, pictures and videos

Benefits:

You can retrieve you phone & SIM contacts even if your phone is lost

How to subscribe

Go to your mobile main screen, and choose "Orange Jo" icon, then click on Orange SIM backup

Service fee
0.25
JD
Cost of each Backup
0.25
JD
Cost of each Backup

Note: Above costs apply regardless of the number of contacts backed up.

To fully use Orange Backup, you need:

  • The new Orange Backup SIM to backup SIM contacts. You can use SIM Backup by accessing Orange Backup via your Orange SIM card menu.
  • A compatible, data-enabled mobile phone with Orange data coverage so you can use Orange Handset backup.

After you put SIM card in your mobile you receive:

  • Username & password for the Orange Backup interface.
  • A message for configuring your phone to the service.
  • For advanced mobiles you can save your SMS,MMS, pictures and videos​.
Service Features

No Credit Beep

 

A free service available for all pay as you go subscribers, where a notification is sent to the subscriber you want to call automatically when you try to place a call but is out of credit. The service is offered to the customers automatically when out of credit and tries to place a call.

Service Features

Weino Service

If someone calls you while your line is out of reach or is switched off, and then became reachable, you can inform your caller that your line is now reachable via an SMS which will be sent to him.

Features

  • The service is active for all customers free of charge
  • To deactivate the service:
    - Dial *120# - Send “ALERT NOTIFY OFF“ to 97787 for 6 piaster
  • To reactivate the service:
    - Dial *121#
    - Send “ALERT NOTIFY ON“ to 97787 for 6 piaster