FAQs

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CliQ FAQs
What is CliQ?

CliQ is a system for instant payments. It is owned and operated by JoPACC. The system enables the instant transfer of money.

What is CliQ?

CliQ is a system for instant payments. It is owned and operated by JoPACC. The system enables the instant transfer of money.

Who can benefit from CliQ services?

Currently, Orange Money clients and selected banks clients which are connected on the system can benefit from the system services.

Who can benefit from CliQ services?

Currently, Orange Money clients and selected banks clients which are connected on the system can benefit from the system services.

What is the maximum limit for CliQ transfers per day?

We apply the same local transfers limit, which is 10 transfers per day

What is the maximum limit for CliQ transfers per day?

We apply the same local transfers limit, which is 10 transfers per day

Is there any fee applied to CliQ transfers?

To know the Cliq transfer fees, please visit Transaction Fees and Limits page

Is there any fee applied to CliQ transfers?

To know the Cliq transfer fees, please visit Transaction Fees and Limits page

How Can I create new Alias?
  • First, please update Orange Money wallet application through the App Store, Google Play or Huawei app Gallery, and then log in to your wallet.
  • Login into Orange Money Wallet
  • Then click on “CliQ” in the side menu
  • Then you can add an Alias either in alphanumeric or email format
  • Then tap on “Add”
  • You can add up to 5 Aliases and you can set the desired Alias to be as default sender
  • You can also delete and suspend the aliases
How Can I create new Alias?
  • First, please update Orange Money wallet application through the App Store, Google Play or Huawei app Gallery, and then log in to your wallet.
  • Login into Orange Money Wallet
  • Then click on “CliQ” in the side menu
  • Then you can add an Alias either in alphanumeric or email format
  • Then tap on “Add”
  • You can add up to 5 Aliases and you can set the desired Alias to be as default sender
  • You can also delete and suspend the aliases
How to use the CliQ service?
  • First, please update Orange Money wallet application through the App Store, Google Play or Huawei app Gallery, and then log in to your wallet.
  • Choose (Money Transfer)
  • Enter the receiver CliQ Alias name of the (the Alias name of the receiver bank or the mobile wallet)
  •  Then press Transfer
How to use the CliQ service?
  • First, please update Orange Money wallet application through the App Store, Google Play or Huawei app Gallery, and then log in to your wallet.
  • Choose (Money Transfer)
  • Enter the receiver CliQ Alias name of the (the Alias name of the receiver bank or the mobile wallet)
  •  Then press Transfer

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